Helpful Phone Numbers

Helpful Phone Numbers

1 888 800-0029
Workers' compensation claims reporting for employees in the classified service
1 800 44-VALIC
American General/Valic retirement plan participants
1 800 677-1116
Eldercare and retirement planning resources
1 800 424-3410
General retirement planning information
1 800 481-1213
Dental benefits for UUP employees
1 800 323-2732
CSEA member benefit information
518 457-6306
Clerical and Secretarial Employee Advancement Program
1 877 NYSAVES
College savings program for state employees
1 800 999-5431
Vision care coverage for most state employees
1 800 422-8463
Savings plans for state employees
1 877-7NYSHIP
Empire Plan participants
1 800 942-4640
Empire Plan enrollees medical/surgical plan
1 800 342-9815
Empire Plan enrollees hospitalization plan
1 800 964-1888
Empire Plan enrollees prescription plan
1 800 342-9815 (Hospital)

1 800-638-9918 (Medical)
Pre-admission and discharge review and preertification for certain treatments including MRI. Voluntary Specialist Consultation Evaluation
1 800 638-9918
Empire Plan enrollees home care and medical supply program
1 800 446-3995
Empire Plan enrollees psychiatric care and substance abuse program
1-888-447-2144
Empire plan enrollees alternative medicine (acupuncture, massage therapy, Dieticians, Nutritionists) program
1 800 439-3435
Empire Plan enrollees source for medical information and health tips
1 800 822-0244
Employee Assistance Program for NYS Employees
518 474-2987
ERS retirement system members
1 800 343-0860 (Plan ID 72777)
Fidelity Investment plan participants
1 800 358-7202
Dependent and Health Care flexible spending account
1 800 638-6833
General health care information
1 800 677-4636
Aetna retirement plan participants
1 800 829-1040
Federal tax information and forms
1 800 366-7315
Group insurance products for CSEA and MC employees
1-866-474-5824
Long-Term Care Insurance for State employees
1 800 947-0101
MC employee dental plan
518 457-5765
MC employee life insurance
1 800 772-1213
Medicare and general retirement planning information
1 800 MET-SUNY
Met Life retirement plan participants
1 800 833-4344
State employee benefit and employment information
518 474-6600
Consumer insurance information, complaints
518 457-9000
Unemployment insurance, job and career information and resources
518 474-4044
Payroll and retirement information for state employees
1 800 CALL-TAX
New York State tax information and forms
518 474-6674
Workers' compensation information
1 800 362-9874
Assists employees with concerns in the following areas: education and schooling, parenting and child care, financial/personal budgeting, eldercare/disability, midlife and retirement, and everyday issues (relocation, home repair, pet sitting, etc.).
1 800 772-1213
Social Security and Medicare information
518 437-6400
State workers' compensation carrier
1 800 842-2776
TIAA-CREF retirement plan participants
1 800 348-7298
TRS retirement system members
1 800 887-3863
UUP member benefits
1 800 426-9314
Savings Bonds for state employees